FREQUENTLY ASKED QUESTIONS

Can I buy TUSHPA Wines in my local store?

No, for now, you can buy TUSHPA wines only online through our website. You can also find TUSHPA wines in your local wine bars, cafes, restaurants, or specialized wine stores. See our distributors section. 

 

Can I shop on tushpawines.com and pick up my order in the store?

No, we have a delivery service, and we will deliver your order.

 

Do you ship internationally?

Currently, we accept orders around Armenia and Belgium. 

 

Outside Armenia where can I buy TUSHPA wines?

See out distributors list. 

 

Is there a minimum order number?

No, there is not a minimum order number.

 

How much does delivery cost?

Delivery costs will show prior to the completion of the order.

 

How long will the delivery take?

Delivery can take 2-4 business days. 

 

Do you offer same-day delivery?

Yes, in Yerevan, we have a same-day delivery service. However, in Belgium, we don’t have a same-day delivery service.  

How do I track my order?

If you order from Armenia, we will contact you by the phone number that you provided us. However, if your order is from Belgium once your order has been received, we will send you an email with a link to track your order. You can check the status of your package once it is in transit.

 

Can I ship wine as a gift?

Absolutely, as long as the recipient is over 18. Just enter the recipient's address as the delivery address when you place your order. 

 

What do I do if my wine is damaged?

We do everything to ensure that your order arrives undamaged. However, if your order is damaged, please contact us at team@tushpawines.com, and we will offer a solution. 

 

Can I find out at what time my order will be delivered?

If you order from Armenia, we will contact you by the phone number that you provided us to confirm the order time. However, if you order from Belgium, you can track your order and find an estimated delivery date. However, the exact delivery time is not guaranteed. 

 

Can I change my order after it has been submitted?

Yes, but you have to change your order on the same day that you ordered. 

 

Can I cancel my order?

Yes, but you can be charged some administrative fees, depending on the status of your order. To cancel your order, please email us at team@tushpawines.com.